Privacy Policy

Privacy Policy for Hideout Effective Date: July 1, 2024

This Privacy Policy describes how Sauna & Social Club LLC (d/b/a Hideout), located at 140 Heights Road, Darien, CT 06820 ("Hideout," "we," "our," or "us") collects, uses, and protects your personal information in the course of providing our wellness services, including sauna, cold plunge, events, memberships, and online properties (collectively, the "Services").

This policy applies only to data collected through our official website and booking platform (currently hosted via Squarespace and Mariana Tek) and not to any third-party platforms you may access from our Services.

Your use of our website and Services is subject to our Terms of Use, which incorporates this Privacy Policy.

1. Information We Collect a. Information You Provide to Us:

  • Personal Identifying Information (PII): Name, email, phone number, billing address, etc.

  • Health Information: Data collected via waivers to ensure safe participation.

  • Membership and Booking Information: Collected through Mariana Tek.

  • Communications: Information you provide via messages, forms, and social interactions.

b. Information We Collect Automatically:

  • Device and browser data (IP address, user agent, etc.)

  • Usage data (pages visited, interaction behavior)

  • Cookies and Tracking Technologies (pixels, beacons, session data)

c. Information from Third Parties:

  • Payment processors (e.g. Stripe)

  • Analytics providers (e.g. Google Analytics)

  • AI service providers used to improve your experience (e.g., OpenAI for summarizing or enhancing user interactions)

2. How We Use Your Information We use your data to:

  • Provide, operate, and maintain our services

  • Process bookings and payments

  • Manage memberships and accounts

  • Personalize your experience

  • Analyze usage and improve our offerings

  • Send updates and marketing communications (opt-out available)

  • Ensure safety, security, and compliance

3. AI and Automated Processing We may use AI tools to derive insights and personalize your experience. No legally binding decisions are made solely via automated means. You may opt-out of these features by emailing us at press@hideoutsocial.club.

4. Sharing of Information We may share your data with:

  • Service providers (Mariana Tek, payment processors, hosting platforms)

  • Event partners (only with consent)

  • Legal authorities (when required by law)

  • Third-party tools (e.g., analytics, AI tools) for performance improvement

5. Data Retention & Security We retain your data only as long as necessary to fulfill the purposes outlined above or as required by law. We take reasonable steps to protect your information but cannot guarantee absolute security.

6. Your Rights You may:

  • Access, correct, or delete your personal data

  • Opt-out of promotional emails

  • Limit tracking technologies in your browser

  • Object to data profiling

To exercise your rights, contact us at: [Insert Email]

7. Children’s Privacy Hideout does not offer services to individuals under the age of 18.

8. Updates to This Policy We may update this Privacy Policy periodically. Material changes will be announced on our site and will include a revised effective date.

9. Contact Us If you have any questions, please contact us at: Sauna & Social Club LLC 140 Heights Road, Darien, CT 06820 [Insert Email Address]

We may update this policy from time to time. Changes will be posted on this page with an updated "Effective Date."